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1.4

I was moving in my new home and I needed some furniture and I never used rental center before and I saw the perfect bedroom suit. I came in and he gave me price I received application and I brought it back he said he would verify everything and it would be delivered Friday.

I came in the price he quoted me was wrong and he corrected it and I told him I will let my finance look it over and I will be back Friday. We came in and they went over everything and he said my furniture would not be delivered because he haven't verified my information but he told me everything was complete. I told him to cancel my order because I was moving in today and I need my furniture. He became rude and unprofessional and started fussing.

My fiancรฉ told him that he can't talk to me that way he started at my fiancรฉ and started bringing up old issues and accounts that he had with them in past which I wasn't aware of which was confidential information between you all and customer which had nothing to do with me. His manager which was very nice when I talked to him first of week tired to calm his employee down but the guy kept on.

This was awful and very unprofessional I will never be back there and I will continue to let everyone know not to come there. I am still hurt and surprised at how this was handled.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Homesmart Cons: Customer service.

Location: Lagrange, Georgia

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