I'm a new customer as of today. I was told my merchandise would be delivered between 3-5 today.
I'm still sitting here well into the third hour waiting for them to deliver. The driver just called as I'm typing this (6:30) to say that he's on his way which means he will be here at approximately 7pm (4hours waiting) I'm not happy at all since I've had to cancel plans for this. I already know I'm not going to like this company. My time is as important as yours.
I cancelled a delivery from another reputable company and this is what I get.
I thinking of refusing the delivery when it arrives. This is terrible.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.